Usability Testing of a Measurement + Progress Tracking Tool for Educators & a Redesign of its Report
Client: Center for Educational Improvement
Product: The School Compassionate Culture Analytic Tool for Educators (S-CCATE) (SaaS, Web)
Role: UX Consultant, Researcher, Visual Designer (med-fi)
Research Methods: Stakeholder interviews, client feedback, heuristic evaluation, survey
Design Tools: Adobe, Microsoft Word
Timeline: 4 months
October 2020 - January 2021
Background & Purpose
The Center for Educational Improvement (CEI) is a non-profit educational organization that helps school leaders implement evidence-based best practices.
I conducted UX Research and Design for one of their products, a web-based data management platform used to measure school culture, provide actionable steps for improvement, and track progress over three time points.
Goal: The product (called S-CCATE) had been used before, but not yet on this new platform, and we sought to improve its design and usability before a national market launch in Spring 2021.